Samples
We are happy to offer samples of many of our products to our customers. In fact most of you know that we add free sample packs of new or promotional products to your orders as a matter of course!
FREE SAMPLES WITH ORDER: If you would like to sample one specific product instead of our monthly featured Freebie, please add in the customer comments section which product you would like to see and if it is possible, we will add it to your order Free of charge (please be sensible and do not request pricey /oversize items – no larger in size or more expensive than the other items you have ordered )
FREE SAMPLE SWATCH (UK only): Alternatively, if you would just like to test our quality or see our different finishes and colours, we will send you a completely FREE Colour and Metal finish swatch card. To order this, add this item to an existing order, or to your Cart on its own : Free Sample Swatch and checkout using ParcelForce shipping which costs £4.95 plus VAT, and we will dispatch using our standard courier service.
QUOTATIONS: For more information on how to request quotations of custom cut sheets or shapes, please refer to our Quotes section here. In many cases you will need to request these as items, adding to the cart and paying for them as you check out as normal (choosing local pickup if appropriate, so shipping is not added).
Most of our items are now despatched by courier (costing us minimum £6.22 shipping) as we are located in a rural area. If we have to / need to despatch by post we have a six mile, 20 minute round trip to town to send out, so the minimum charge then has to cover this plus all the other standard charges for packaging (up to £1 but at least 50p) recorded delivery, Paypal fee, printing of the invoice, time taken etc (when we have non mainland UK orders to post, which are too expensive to courier, we can stand in a queue at the Post Office for up to 15 minutes!) These costs are the same for a large order as a small sample one (and we are making far less profit on a small order anyway!). If we do use the post, we generally only send recorded, even small orders, as every time we try to send non signed for we get items that don’t turn up – which we then have to replace at more time and cost!
To offset this we offer free shipping at the low level of £95 an order (most sublimation wholesalers have no free delivery option at all) to encourage you to order more and make us all more profitable!
BI-MONTHLY FREE SAMPLES
Every 4-8 weeks we showcase a different category or new products on our website by offering special offer packs and including FREE samples of a selection of products in qualifying orders – you don’t have to request or order these FREE products, we will pop them in your order as a matter of course… quite often, the larger or more often you order, the more FREE items you will receive!